Adderley Park Train Station

• YES Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines No
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Friday - 07:00 to 10:00
    Saturday - 12:00 to 14:00
    Sunday - 09:00 to 14:00
  • Accessible Taxis

    Accessible taxis are not available

  • Booking Office Counter

    By member of staff on duty. One step to Booking Hall.

  • Customer Help Point On both platforms - not step-free access
  • Helpline 1
  • Helpline Contact Details 0800 0248998
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 24 hours, 7 days a week (except Christmas Day and Boxing Day)
    
  • National Key Toilets N/A
  • Step Free Access

    This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

    The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.   "‹"‹"‹"‹"‹"‹"‹"‹"‹"‹"‹"‹"‹"‹

    
    Coverage: no Part Of Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

• Restrooms
  • Toilets No
  • Baby Change No
  • Toilets Note N/A

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note A Permit to Travel machine is available for use when the Ticket Office is closed.
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Mon
    Friday - 07:00 to 10:00
    Saturday - 12:00 to 14:00
    Sunday - 09:00 to 14:00

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note lang=EN Please contact our Contact Centreteam on: 0333 311 0039  lang=EN Who are open during the following times: lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. lang=EN
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 52.48309476
  • Longitude -1.85593993

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Adderley Park station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Sheltered No
  • Spaces 4
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note West Midlands buses operate a comprehensive network of daily, frequent bus services around Birmingham city and the west midlands. For details: www.travelwm.co.uk (http://www.travelwm.co.uk) For multi-operator bus information visit: www.networkwestmidlands.co.uk (http://www.networkwestmidlands.co.uk) Buy a Birmingham PLUSBUS ticket with your train ticket, for unlimited bus and midland metro travel around Birmingham. For details: www.plusbus.info (http://www.plusbus.info)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note Embassy 0121 328 2211 TOA 0121 427 8888

• Other transportation
  • Rail Replacement Services

    In the event of engineering the bus/coach will collect from: Bordesley Green Road - Outside booking hall entrance.