Abergavenny Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Accessible Taxis

    In front of the station entrance.

  • Helpline YES Yes
  • Helpline Contact Details 03333 211202
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    In front of the station entrance. 

  • Step Free Access

    Platform 1 (to Hereford) is fully accessible.

    In the interest of safety, customers are not allowed to use the foot crossing between the platforms without supervision. Although the station does not have platform staff, assistance is available from the Booking Office when it is open to cross between the platforms.  However there may be a delay in providing this assistance if it has not been arranged in advance.

    When the booking office is closed, the Conductor of the train on Platform 2 will check to see if anyone wishes to use the foot-crossing and will provide the necessary supervision when required.

    The nearest fully accessible stations are Hereford and Newport.

    
    Coverage: no Part Of Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    Assistance is provided by staff from the Booking Office during opening hours.  When it is closed, assistance is provided by the Conductor on the train.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note The toilets are located on Platform 1. The National key toilets are located within the station café; these toilets are operated by a radar key.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note Inside the station building.
  • Penalty Fares http://www.arrivatrainswales.co.uk/revenueenforcementpolicy
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:45 to 18:45
    Saturday - 05:45 to 18:45
    Sunday - 12:00 to 18:30

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: Managed by Transport for Wales
  • Lost Property: URL http://www.arrivatrainswales.co.uk/lostproperty
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Number 03333 211 202
  • Staffing Level No

• Station Location & Directions
  • Latitude 51.81669124
  • Longitude -3.009664242

• Parking
  • Car Parking Details

    Visit www.ncp.co.uk for parking prices. 

    
    Email: [email protected]
    Phone number: 08450 507 080
    
    Operator Name: National Car Parks Ltd - please visit ncp.co.uk for current charges
    Name: Station Car Park
    Spaces: 64
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    Note:

    Visit www.ncp.co.uk for parking prices.  

    
    
    Number Accessible Spaces: 3
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.ncp.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Abergavenny station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location Near the station building.
  • Sheltered No
  • Spaces 5
  • Type Lockers

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL http://www.arrivatrainswales.co.uk

• Taxi Information
  • Availability YES Yes
  • Note In front of the station entrance.

• Other transportation
  • Rail Replacement Services

    Rail replacement services depart from outside the station entrance, unless otherwise stated on station poster boards.