Aberdeen Train Station
Aberdeen Train Station
Aberdeen
Aberdeen station
Guild Street
Union Square
Aberdeen
Aberdeen
AB11 6LX
Ticket office opening hours:
Monday - Friday - 06:15 to 21:30
Saturday - 06:15 to 19:00
Sunday - 08:45 to 21:30
Aberdeen at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge YES Yes
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Saturday - 05:00 to 00:45
Sunday - 08:45 to 00:45 - Helpline No
-
Helpline Contact Details
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Access Ticket Gate
Ticket gates to all platforms
-
Step Free Access
This is a Category A station. This station has step-free access to all platforms. Tactile paving to all platforms
Please take care when boarding/alighting the train towards the rear of platforms 3, 4, 5 and 6 as the stepping distance between the platform and the train may be more prominent than at other areas of the platform.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Staff Help
Meeting Point: At the Automatic Ticket Gates inside the station
-
Airport
- Availability YES Yes
- Note Aberdeen Airport is located near Dyce Station, from where a connecting bus service operates. A direct bus service also operates from Aberdeen city centre. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
-
Baggage Services
- Left Luggage: Available No
-
Left Luggage: Phone
Operator Name: Monday - Saturday 07:30 - 21:30 & Sunday 09:00 - 21:00 - Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
- Cycle Hire: Note Bike & Go: Bikes available for public hire from the station. Register online: www.scotrail.co.uk/bike-and-go (http://www.scotrail.co.uk/bike-and-go )
-
Location
additional cycle parking located outside Union Square Shopping Centre
- Sheltered YES Yes
- Spaces 80
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
-
Parking
- Car Parking Details
-
Priority Lounge Information
-
First Class Lounge: Note
Located
Above booking office on the main concourse. Our lounge is unstaffed with access granted via an intercom system.
Tickets accepted
Inter-Available First Class tickets valid for travel on ScotRail services that day.
LNER tickets are accepted
Caledonian Sleeper Club room and Double room guests are permitted access.
'Cross Country only' tickets not accepted.
Facilities
Charging points and USB charging is available.
Refreshments
Complimentary refreshments and light snacks. Coffee and water machine.
Wi-Fi
Yes
Showers include an Accessible Shower
Yes
-
First Class Lounge: Note
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located opposite the Taxi Rank and inside the First Class Lounge, available during ticket office opening hours
-
Station Location & Directions
- Latitude 57.14304825
- Longitude -2.097480496
-
Station Seating Areas
-
First Class Lounge Hours
Monday - Friday - 06:15 to 21:30
Saturday - 06:15 to 19:00
Sunday - 08:45 to 21:30
-
First Class Lounge Hours
Monday - Friday - 06:15 to 21:30
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box YES Yes
- Shops YES Yes
- Seated Area No
- Station Buffet YES Yes
- Showers YES Yes
- Trolley YES Yes
- Wifi YES Yes
- Waiting Room No
-
Lost Property
scot rail lost property information">Phone number: 03301 092 833
Operator Name: Scot Rail Lost Property Information - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note title=Email ScotRail Customer Relations mailto:[email protected]@scotrail.co.uk
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 03301 092 833
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:15 to 21:30
Saturday - 06:15 to 19:00
Sunday - 08:45 to 21:30
-
Ticket Office Hours
Monday - Friday - 06:15 to 21:30
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Penalty Fares SR
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: Yes
-
Taxi Information
- Availability YES Yes
- Note visit www.traintaxi.co.uk for details of taxis available for hire
-
Other transportation
- Cycle Hire YES Yes
- Port YES Yes
- Port Ferry service runs from Aberdeen Ferry Terminal to Kirkwall and Lerwick. For details of these, plus connecting buses to the Ferry Terminal, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
-
Rail Replacement Services
college street, next to car park. no access via front of station. ">
Please click on the link below for the exact bus pick up location:-
College Street, next to Car Park. No access via front of station.
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.