A problem with the station lighting at Woolwich Arsenal means that some trains may be unable to call there.

As a result, trains running through this station may be cancelled.

This is expected until 21:00.

Customer Advice

Trains cannot call at Woolwich Arsenal, in the direction of London, until approximately 21:30. If you are at this station and need to go towards London, you should take a train to Plumstead and catch a return service.

If you are travelling from the direction of Dartford and need Woolwich Arsenal, you should carry on to Woolwich Dockyard and catch a return service.

You can also use your ticket on the following, at no extra cost to yourselves:

• London Buses between Plumstead and Woolwich Dockyard

Can you tell me more about the incident?

One side of Woolwich Arsenal station has lost power, making it unsafe for trains to call there. Engineers are in the process of investigating and staff are in the process in getting a generator to site, however this is not expected until approximately 21:30.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.