Availability of train crew on the Thameslink network means a reduced service will be in operation until the end of the day.

Customer Advice

Thameslink is sorry to advise that some routes are being affected by a shortage of train crew from now until the end of service tonight: 

Please see the advice below to find out if your journey will be affected. 

You can check departure boards here to see whether your train is running before you travel. We advise you to continue to keep an eye on any updates, as we may need to occasionally change the information about your service. 

You can also see a live map of the network here. 

Services between Brighton and Bedford: 

A reduced service will run on this route, most noticeably towards the end of the day, which may mean your journey takes up to 60 minutes longer than usual. Cancellations and service changes are shown on journey planners. 

To help you with your journey, where possible, your ticket will be accepted on Southern and alternative Thameslink services between Three Bridges and London.

Thameslink have requested some buses to assist with the longest gaps in train services and cover for late-night cancellations. These are now confirmed and are in journey planners.  

Services between St Albans City and Sutton / Wimbledon: 

A reduced service will run on this route. At certain times, you may need to leave at least 30 minutes of extra time for your journey, and possibly much longer. 

We recommend you check your train before you travel and consider using another route if there is a long wait until the next train.

Your Thameslink ticket will be accepted at no extra cost on:

• Southern services between Sutton and the London area
• Alternative Thameslink services between East Croydon and London, where available
• London Underground services on any reasonable route
• London Buses between Sutton and Wimbledon, and into Central London
• London Trams between Wimbledon, Mitcham Junction, West Croydon and East Croydon
• Southeastern services between Herne Hill and London Victoria
• South Western Railway services between Wimbledon and London Waterloo

 

Can you tell me more about the incident? 

Unfortunately, despite exploring all the options, Thameslink are unable to resource enough crew for all the trains in their timetable, but they're doing everything they can to provide alternative solutions so you can get to your destination. Most trains will still run, and Thameslink would like to thank you for your patience where they don't.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use this page.

You can find the location of your replacement bus by checking station signs or by searching for your station on our station information pages.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.