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11/05/2025

A shortage of train drivers means fewer CrossCountry services are able to run.

Services between Cardiff Central, Birmingham New Street and Nottingham may be cancelled or revised.

Disruption is expected to continue until the end of the day.

Customer advice:

If you are travelling with an advance or 'XC only' ticket, you may travel using the two CrossCountry services operating before and the service after the cancelled train without changing your original ticket. Flexible tickets may be used on other train operators services.

To assist you in reaching your destination, you can use the following services:

  • Great Western Railway between Cheltenham Spa, Bristol Parkway and Cardiff Central
  • 21:11 Transport for Wales service from Cardiff Central to Newport (South Wales), connecting with transport listed below

The following rail replacement transport has been sourced to run:

  • 09:55 from Nottingham to Derby (operated by Brit Coaches)
  • 21:35 from Newport (South Wales) to Birmingham New Street (operated by Sovereign Coaches)

You can also refer to CrossCountry's Service Update page for further information and advice.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Affected operators
CrossCountry
Nationalrail link
Last updated: 13/04/25 - 08:27