A fault with the signalling system at West Croydon means that trains have to run at reduced speed on some lines towards London. As a result trains running to / from this station may be cancelled, delayed or revised.

Disruption is expected until 08:00.

Customer advice:

Southern:

Services that run through the West Croydon area are expected to be delayed running towards London Victoria and London Bridge.

Some services may be cancelled as a result, or will be diverted via an alternative route, or will be revised to terminate and restart at a different station to normal.

Please check before you travel this morning, and allow extra time for your journey. You may need to change trains en route, or use an alternative route instead.

Tickets will be accepted for no extra cost on the following alternatives:

• Southern services via any reasonable route
• Thameslink services between Sutton and London
• London Overground via any reasonable route to / from West Croydon
• London Trams between West Croydon and East Croydon
• London Buses between Sutton, West Croydon and London

You can check if your journey will be affected using the live route map here.

Can you tell me more about the incident?

A track circuit failure will disrupt your journey in the West Croydon area, affecting trains travelling towards London Victoria and London Bridge.

This part of the network uses track circuits to detect the position of trains. These are electrical systems which monitor whether a train is on a section of track. They operate as part of the signalling system, which is designed to be "fail safe".

When a track circuit fails, the signalling system will interpret this as a train remaining in place, even though there may not be a train present at all, or the previous service may have long since left the area.

As a result, further trains cannot be automatically allowed onto the relevant section of track. Train drivers will be stopped by red signals on approach. They will then get verbal permission from the signaller so that they can proceed, and will run at a heavily-reduced speed as far as the next signal. This is so that the drivers will stop safely if they see anything ahead of them.

In some areas, the sections between signals can be several miles long, so this can result in delays building up. Even with shorter sections of track affected, there would still be a delay of at least a few minutes to each journey.

Track circuit faults can be caused by a number of different issues, including electronic faults or obstructions on the track. Network Rail manage the signalling system, including track circuits, and their staff will be investigating as quickly as possible. We're closely monitoring progress updates, and we'd like to thank you for your patience.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.