Due to a train fault at Hockley:
Impact
Train services running through this station may be delayed by up to 20 minutes. Disruption is expected until 20:15.
Customer Advice
The 17:54 Liverpool Street to Southend Victoria service has been delayed and has now terminated at Hockley due to a door fault which could not be rectified. As a result other trains following the faulty train are being delayed. The faulty train is now on the move towards Southend Victoria and other services are also on the move. However there may be delays occurring.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.