A fault with the signalling system between Shepherds Bush and Willesden Junction / Wembley Central is causing disruption to journeys running between these stations.

Trains may be cancelled, delayed or revised. Disruption is expected until 15:00.

Customer Advice:

Southern

A train has come to a stand between Shepherds Bush and Wembley Central due to a fault with the signalling system.

The line from Shepherds Bush towards Wembley Central / Watford Junction is blocked, and you will need to use an alternative route to complete your journey. 

Please check journey planners and station information boards before travelling, and allow extra time to reach your destination.

Check a live map here to see if your journey has been affected.

London Overground

You may use your ticket at no extra cost on the following operators:

• Elizabeth line
• Greater Anglia
• Great Western Railway
• Great Northern
• London Underground
• Southern
• South Western Railway
• Thameslink

You can find alternative route maps for your journey here and here. 

Can you tell me more about the incident?

The rail network is designed so that if a signal stops working, trains will stop before they reach it. Whilst this issue is ongoing, the train crew will stop at the affected signal and contact the signalling centre to confirm their location. At this point, the signaller will verbally authorise the driver to continue towards the next signal. This process adds time to every train's journey, which means services can experience delays or disruption.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #ShepherdsBush

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.