A points failure between Gidea Park and Shenfield is causing disruption to journeys between these stations. As a result, trains may be cancelled or delayed by up to 15 minutes.

This is expected until 23:30.

Customer advice

Eastbound services are being diverted onto alternative platforms at Seven Kings, Goodmayes, Chadwell Heath, Romford, and Gidea Park. Customers are advised to monitor the departure boards and listen to announcements for short-notice platform alterations.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.