A speed restriction over defective track between Southall and Hayes & Harlington is causing disruption to journeys between London Paddington and Slough / Heathrow Terminals. As a result, trains may be cancelled or delayed by up to 30 minutes.
This is expected until 20:00.
Customer Advice for Elizabeth line customers:
To assist you with your journey, you can use your ticket on the following services at no extra cost:
- London Underground via any reasonable route
- London and Local buses between Paddington-Heathrow / Reading
- South Western Railway between London Waterloo and Reading
- Thameslink between Abbey Wood and Farringdon
- Southeastern between Abbey Wood and London Terminals
- Docklands Light Railway via any reasonable route
Customer Advice for Great Western Railway customers:
To assist you with your journey, you can use your ticket on Elizabeth line services between London Paddington and Reading at no extra cost.
Additional Information:
An issue has been identified on the track and for safety reasons, this must be dealt with as quickly as possible. Track engineers will be attending the location to inspect the fault and confirm the severity of the fault and whether the line can reopen at normal speed, whether a speed restriction is required or whether trains will need to be diverted.
This may be an extended period of time if Network Rail require a block of the line to rectify the fault and make the line safe again. We will provide you with regular updates and inform you when the line has reopened.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.