Get detailed information on the facilities available at stations
What facilities do the stations have?
Whether you want information about where you'll start or finish your journey, or where you'll change trains, you can get details of what's available at a particular station by entering the station name in the box below.
Managed by: WM
|Ticket buying and collection||Information|
|Ticket office opening hours||Ticket office unavailable|
|Self service ticket machines||Yes|
|Collection of pre-purchased tickets||Yes|
|General services information||Information|
|Alvechurch station Customer services|
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
|Lost property (at the station)||No|
|British Transport Police||0800 40 50 40|
|First Class lounge||No|
|Tourist information office||No|
|Bureau de change||No|
This station is unstaffed;
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
|Customer help points||Yes|
|Accessible ticket machines||No|
|Accessible ticket office counter||No|
|Ramp for train access||Yes|
Accessible taxis are not available
|Accessible public pay phones|
Public telephones are not accessible
|National key toilets||No|
|Step free access coverage||Whole Station|
|Impaired mobility set down||No|
Pick up possible in car park
|Cycle storage availability||No|