About Grand Central
Grand Central is an open-access passenger train operator, which means we do not receive subsidy from, or pay any premium to the Department for Transport. We carry passengers from London Kings Cross to York and the North East and to Doncaster and West Yorkshire.
When you choose to travel with Grand Central you choose rail travel as it should be – reliable, relaxing and with exceptional service.You can buy a ticket on the train without paying a penalty for last minute travel, or buy your ticket in advance online, at the station or by phone.
- A better way to travel:
- Convenient station stops
- Comfortable seats with more legroom
- Friendly, helpful on board staff
- Free Wi-Fi, power points and room to work
- Delicious food and drink from local suppliers
Our history and philosophy
Grand Central reaches the parts of the country other services don’t – directly linking large cities in Yorkshire and the North East with London, often for the first time in years.
Grand Central’s first route was launched in December 2007 and linked London Kings Cross with York, Thirsk, Northallerton, Eaglescliffe, Hartlepool and Sunderland. In May 2010, a new service calling at Bradford, Halifax, Brighouse, Wakefield, Pontefract and Doncaster linked West Yorkshire with London Kings Cross. On 11 December 2011, Grand Central began calling at Mirfield on the West Riding route.
We work hard to recruit and train staff for our trains. Our committed and passionate people are our most valuable asset, and we always get involved with our local communities and charitable events.
Grand Central aims to provide the best possible customer service, recreating the best of the railway tradition of quality and attention to detail. You’ll find our staff really do care about you and your comfort - after all, we’d like you to travel with us again.
Our head office
Grand Central Rail, River House, 17 Museum Street, York YO1 7DJ