Due to a points failure in the Derby area, trains between Derby and Nottingham / East Midlands Parkway may be delayed by up to 30 minutes.
Disruption is expected until 17:00.
What has happened?
There is an ongoing points failure at Sheet Stores Junction. This is between Nottingham/East Midlands Parkway and Derby is disrupting our trains on the Sheffield/Nottingham/London St Pancras / Nottingham/Derby/Matlock / Newark Castle/Derby/Crewe / Grimsby/Lincoln/Nottingham/Leicester routes
Network Rail have a team on site investigating the problem. Services are now on the move and the points are being monitored.
How does this affect my train?
Trains running through the area between Nottingham & Derby, East Midlands Parkway & Derby are being delayed up to 30 minutes, in both directions, we will also have some alterations on the affected routes.
At present we are expecting the problem to be fixed in the next hour. As soon as the problem is fixed our priority will be to get trains running to their advertised times again. We expect our advertised timetable to resume on the affected routes by 17:00
How do I get where I need to be?
You should continue to travel as originally planned however your journey may be delayed by up to 30 minutes. We are sorry for the delay to your journey today.
If you need advice on how to complete your journey please speak to a member of our station staff, use the help points or you can contact us on X (formerly Twitter) @EastMidRailway or on Facebook (East Midlands Railway). You can also call our team on 03457125 678 option 4.
If your overall journey has been delayed over 15 minutes you may be entitled to claim compensation, full details of how to claim can be found here: eastmidlandsrailway.co.uk/delay
If you are unable or do not wish to complete your journey, you may claim a refund on your ticket. Information about how to do this can be found at eastmidlandsrailway.co.uk/refund
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.