Witham Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Friday - 04:45 to 02:00
    Saturday - 04:45 to 02:00
    Sunday - 06:00 to 02:00
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Customer Help Point Located in the ticket hall, and by the car park lift.
  • Helpline YES Yes
  • Helpline Contact Details

    0800 028 28 78

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Nearest Stations with Facilities CHM
  • Step Free Access

    This station has step free access to all platforms, from both entrances, via lifts.

    This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

    Assistance meeting point is the customer information office on relevant platform.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Assistance is provided by station staff for all advertised train services. Booking is recommended but not required.

    What assistance is available for customers using this station?

    • Board and alight
    • Ramp assistance
    • Luggage (on and off train only)
    • Ticket sale on board

    How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

    • By speaking with a member of station staff
    • By calling 0345 600 7245 (option 4)
    • By selecting the help button on one of the ticket machines at this station
    • By using one of the two Help Points at this station
  • Helpline Open Note

    08:00 - 20:00

    
    

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The male and the female toilets are located in the station building on Platform 2 (for trains towards London). There are two accessible toilets available for radar key holders - one can be accessed via the waiting room on Platform 3 (for trains towards Colchester and Ipswich), and the other is inside the station building on Platforms 1/2 (for trains towards London). All toilets at this station are scheduled to be open at the following times:

    Monday - Friday 06:00 - 22:00Saturday 06:00 - 22:00Sunday 06:00 - 22:00

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection No
  • Ticket Machine YES Yes
  • Penalty Fares LE
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 22:00
    Saturday - 06:15 to 21:00
    Sunday - 06:45 to 21:00

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.greateranglia.co.uk/lost-property
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.80597989
  • Longitude 0.639143614

• Parking
  • Car Parking Details Email: [email protected]
    Phone number: 0345 050 7080
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 406
    Charges:
    Off-peak: £8.00
    Daily: £10.00
    Weekly: £42.00
    Monthly: £147.00
    ThreeMonthly: £420.00
    Annual: £1,470.00
    Saturday: £5.00
    Sunday: £5.00
    Note:

    £8.00 Weekend fare (from 1000 friday - 0400 Monday)

    £70.00 Flexi ticket

    
    
    Number Accessible Spaces: 8
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.ncp.co.uk/find-a-car-park/car-parks/witham-station-g-anglia/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Witham station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV No
  • Location

    There are 17 cycle stands located in between the accessible car parking bays in the station car park. A further four cycle stands are next to the same parking bays, and two sheltered stands are next to the car park exit.

  • Sheltered YES Yes
  • Spaces 46
  • Type Stands

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    Rail replacement bus services pick up and drop off at the bus stops on Albert Road. When this station is being used as a rail-to-bus hub for pre-planned engineering works, buses will pick up and drop off in the main station car park.