Southampton Central Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis YES Yes
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Impaired Access Staff Help Hours Saturday - to
    Sunday - to
  • Accesible Ticket Machine

    All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

  • Customer Help Point Help points are available on all platforms
  • Helpline YES Yes
  • Helpline Contact Details

    0800 5282100

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    Step-free category A Station - This station has step-free access to all platforms.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    The station is staffed 24 hours a day.

  • Helpline Open Note

    24 hours a day, except Christmas Day and Boxing Day

    
    

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located in the Waiting Rooms on Platforms 1 and 4. The National key toilets are located on Platforms 1 and 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note In main entrance and both booking halls
  • Penalty Fares SW
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Southampton Central ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:40 to 20:45
    Saturday - 06:00 to 20:45
    Sunday - 06:30 to 20:45

• Subway/transit
  • Metro: Availability No

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
  • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 50.90743864
  • Longitude -1.413602474

• Parking
  • Car Parking Details Parking 1:
    
    Name: Southampton Central Car Park (upside & downside)
    Spaces: 182
    Charges:
    Off-peak: £3.90
    PerHour: £1.30
    Daily: £7.90
    Weekly: £31.50
    Monthly: £111.30
    ThreeMonthly: £333.90
    Annual: £1,113.00
    Saturday: £3.90
    Sunday: £3.90
    Note:

    RingGo Code 77473.

    Hourly rate available from 1200 from RingGo ONLY.

    Bank Holiday £3.90.

    Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £11.70.

    
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: No
    Cctv: Yes
    
    
    Parking 2:
    
    Name: Southampton Central Car Park (premium)
    Spaces: 0
    Charges:
    Off-peak: £7.00
    Daily: £14.00
    Saturday: £7.00
    Sunday: £7.00
    Note:

    RingGo Code 77474.

    Hourly rate available from 1200 from RingGo ONLY.

    Bank Holiday £7.00.

    Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £21.00.

    
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: No
    Cctv: Yes
    
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Southampton Central station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Mail and Express Services
  • Post Box: Note

    Outside Platform 1 entrance

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note Brompton Dock 0208 232 3931 www.bromptondock.co.uk (http://www.bromptondock.co.uk/)
  • Location

    Platform 1 - 200 spaces

    Platform 4 - 44 spaces

    Outside Platform 1 entrance - A new bike hut with 140 two tier spaces

  • Note

    There is partial CCTV coverage of the Cycle Storage Area.

  • Sheltered YES Yes
  • Spaces 392
  • Type
    Stands
    Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/SOU.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Cycle Hire YES Yes
  • Port YES Yes
  • Port UniLink bus route U1 provides a regular service from the station forecourt to the Town Quay. For details: www.unilinkbus.co.uk  
  • Rail Replacement Services

    Rail replacement bus service goes from the north side (Blechynden Terrace) during engineering works. Overnight onward transport goes from the South side (West Quay side)