Lowestoft Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Friday - 06:40 to 17:05
    Saturday - 06:40 to 17:05
    Sunday - 08:00 to 16:15
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Customer Help Point Help points available on platform 2 and in the courtyard
  • Helpline YES Yes
  • Helpline Contact Details

    0800 028 28 78

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    08:00 - 20:00

    
    
  • Nearest Stations with Facilities NRW
  • Step Free Access

    This station has step free access to all platforms.

    This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

    Assistance meeting point is the ticket office.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.

    What assistance is available for customers using this station?

    • Board and alight
    • Ramp assistance
    • Luggage (on and off train only)
    • Ticket sale on board

    How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

    • By speaking with a member of station staff
    • By calling 0345 600 7245 (option 4)
    • By selecting the help button on the ticket machine at this station
    • By using one of the two Help Points at this station

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The male and the female toilets are located in the station building and can be accessed from the ticket hall. An accessible toilet is available, although a radar key is not required to access this facility. All toilets at this station are scheduled to be open at the following times:

    Monday - Friday 07:30 - 17:05Saturday 07:30 - 17:05Sunday 08:45 - 16:15

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LE
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:40 to 17:05
    Saturday - 06:40 to 17:05
    Sunday - 08:00 to 16:15

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.greateranglia.co.uk/lost-property
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 52.47445691
  • Longitude 1.749727847

• Parking
  • Car Parking Details Email: [email protected]
    Phone number: 0345 050 7080
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 112
    Charges:
    Off-peak: £5.00
    PerHour: £1.00
    Daily: £5.00
    Weekly: £20.00
    Monthly: £95.00
    ThreeMonthly: £271.00
    Annual: £949.00
    Saturday: £4.50
    Sunday: £4.50
    
    Number Accessible Spaces: 3
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.ncp.co.uk/find-a-car-park/car-parks/lowestoft-station-g-anglia/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Lowestoft station (http://btwifi.com/find)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note margin: 0in 0in 0pt;Bike & Go bicycles available for hire. More details: http://www.bikeandgo.co.uk/ (http://bikeandgo.co.uk/)
  • Location

    There are 10 cycle stands in the far corner of the station courtyard, and a secure cycle parking compound providing 40 spaces is located next to the side entrance to the station, adjacent to Platform 2. The secure cycle parking area requires smartcard access - please speak with station staff for further details.

  • Note

    There is a 40-space secure cycle park, plus 10 cycle hoops.

  • Sheltered YES Yes
  • Spaces 60
  • Type
    Compounds
    Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Lowestoft is a PlusBus location click here (http://www.plusbus.info/sites/default/files/pdfs/Lowestoft.pdf) to see the PlusBus map

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Cycle Hire YES Yes
  • Port YES Yes
  • Port Station for the Port of Lowestoft
  • Rail Replacement Services

    Rail replacement bus services pick up and drop off at the bus stops in the interchange area, just outside the station and adjacent to Platform 2.