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Arriva train companies tell business travellers it’s ‘Good To Go’ by rail
PUTTING the train back at the heart of business travel is the aim of three UK train operators who are backing a new customer confidence scheme by Visit Britain. Grand Central, CrossCountry and Chiltern Railways have all gained accreditation to Visit Britain’s ‘Good To Go’ initiative, as they look…
Arriva Group responds to UK Government's announcement on the Williams-Shapps Plan for Rail Reform
Grand Central’s parent company, Arriva UK Trains, has issued an initial response to the content and recommendations within the Williams-Shapps Plan for Rail Reform. The statement is on behalf of all Arriva Group train operating companies including Grand Central. You can read the full statement on…
Rail passengers rate Grand Central Britain’s best train operator
A YORKSHIRE-based train company has been rated the passengers’ favourite in a national survey of rail users. Since launching its first service 13 years ago between Sunderland and London Kings Cross, and adding Bradford to London services ten years ago, York-based Grand Central has proved a railway…
Grand Central rail invests in new station ambassadors in Thirsk & Northallerton
Rail passengers in Thirsk and Northallerton will benefit from an enhanced and safer travel experience thanks to the launch of Grand Central Rail’s award-winning Station Ambassador programme in the area. The programme, which has seen success over the last few years in Hartlepool, Eaglescliffe and…
Grand Central Rail Maintains Top Satisfaction Scores With Passengers
Consumer magazine, Which? has published research that once again puts Grand Central Rail amongst the top train operators for customer satisfaction. Achieving a 72% satisfaction score, Grand Central has been revealed as Britain’s highest-rated long distance operator in the UK. Grand Central was…