Whitechapel Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis
  • First Class Lounge
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate 1
  • Impaired Accessible Ticket Machines No
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Helpline
  • Helpline Contact Details

    0343 222 1234 or 020 3031 9331 (Textphone)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    Step-free access available to train available on all platforms, including London Underground, except southbound London Overground platform which requires a manual boarding ramp.

    Boarding ramps and / or mini ramps available"?

    For more information visit https://tfl.gov.uk/transport-accessibility/wheelchair-access-and-avoiding-stairsFor information about step-free access at London Underground stations and which stations have boarding ramps and mini ramps available see the Step-free Tube guide

    
    Coverage: whole Station
  • Step Free Access Coverage No Part of Station

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection No
  • Ticket Machine YES Yes
  • Penalty Fares LT
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

     Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.

• Subway/transit
  • Metro: Availability YES Yes
  • Metro: Note Customers can connect with London Underground District and Hammersmith and City lines.

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property
    Operator Name: T F L L O S T P R O P E R T Y - 0845 330 9882
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note TFL Customer Services  0343 222 1234
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.519467
  • Longitude -0.059757122

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability
  • Closed Circuit TV No
  • Sheltered No
  • Spaces No

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: Phone
    Operator Name: To be confirmed by station operator.
  • Left Luggage: URL https://www.nationalrail.co.uk/