Truro Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge YES Yes
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 05:15 to 00:30
    Saturday - 05:30 to 23:15
    Sunday - 08:00 to 23:30
  • Accessible Taxis

    Yes

  • Helpline No
  • Helpline Contact Details

    08001 971 329 or 18001 0800 197 1329 (Textphone)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets

    The radar key is available from station staff.

  • Step Free Access

    Step Free Category B1 Station Step free access available to both platforms 1 & 2 from the main road side buildings. Access to platform 3 via the footbridges and level crossing.

    Safety warning - Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. Please take extra care when using this station.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Meeting point: Ticket office.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    Platform 2

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note In ticket hall
  • Penalty Fares GW
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:45 to 20:05
    Saturday - 06:40 to 19:05
    Sunday - 09:15 to 18:30

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property No
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers YES Yes
  • Trolley YES Yes
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
  • Staffing Level YES Yes

• Station Seating Areas
  • First Class Lounge Hours Monday - Friday - 07:00 to 22:30
    Saturday - 07:30 to 15:30
    Sunday - 21:00 to 22:00

• Station Location & Directions
  • Latitude 50.26382962
  • Longitude -5.064866947

• Priority Lounge Information
  • First Class Lounge: Note

    Location: Platform 3

    Tickets Accepted: All First Class

    Facilities: Modern comfortable lounge with TV

    Refreshments: Complimentary refreshments

    Wi-Fi: Available

    Showers: Yes

    Concessions for Standard Class Sleeper Berth Customers: Yes

• Parking
  • Car Parking Details Phone number: 0345 165 2030
    
    Address:
    Station Road
    Truro
    TR1 3HH
    
    Operator Name: A P C O A Parking ( U K) Limited
    Name: Station Car Park
    Spaces: 150
    Charges:
    Daily: £4.10
    Weekly: £20.50
    Monthly: £69.00
    ThreeMonthly: £206.00
    Annual: £560.00
    
    Number Accessible Spaces: 3
    Accessible Spaces Note:

    Located in short stay to front of station

    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots near this station
  • Telephone: Usage Type Cards And Coins

• Mail and Express Services
  • Post Box: Note

    Platform 2

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note Bike Chain Bissoecornwallcyclehire.com 01872 870 341 located 4 miles from station
  • Location

    Front of station

  • Note

    Cycle hoops are provided for cycle parking.

  • Sheltered No
  • Spaces 10
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/TRU.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

    Front of the station