Retford Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis
  • First Class Lounge
  • Help Points No
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 05:30 to 23:30
    Saturday - 05:30 to 21:30
    Sunday - 09:30 to 23:30
  • Accessible Taxis

    Advance booking is advisable.

  • Booking Office Counter

    Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window

  • Customer Help Point only for car park and low level accessible for all purpose is for assistance
  • Helpline
  • Helpline Contact Details

    03457 225 225 or 18001 03457 225 225 (Text relay service)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    Station Front

  • Step Free Access

    This station has step free access to all platforms.

    This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.

    Retford has an RNIB 'Map for All' located outside the main entrance to the left of the doors.

    Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located on Platforms 1 and 2. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Station Office on Platform 1. Toilet opening hours are at all times that the station is open.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note In the booking hall
  • Penalty Fares GR
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Collection is available for Smart tickets bought online.

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 13:00
    Saturday - 06:00 to 13:00
    Sunday - 08:20 to 13:00

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property 1
  • Post Box YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property Phone number: 03457 225333
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
  • Lost Property Number 03457 225333
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 53.31517556
  • Longitude -0.947878147

• Parking
  • Car Parking Details
    Operator Name: London North Eastern Railway
    Name: Station Car Park
    Spaces: 84
    Charges:
    Off-peak: £6.75
    PerHour: £2.20
    Daily: £13.50
    Weekly: £54.00
    Monthly: £150.00
    Annual: £1,375.00
    Saturday: £6.75
    Sunday: £6.75
    Note:

    Short stay (21 - 60 mins) - £2.20

    Short stay (61 - 120 mins) - £4.20

    Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.

    Simply purchase your ticket at the car park on the day.

    
    
    Number Accessible Spaces: 3
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Retford station (http://btopenzone.hotspot-directory.com )

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Location

    north end of Platform 1

  • Sheltered YES Yes
  • Spaces 38
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/RET.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note Taxi rank is immediately opposite station entrance. Advance booking is advisable. Check availability before travelling. Local operators: Earlybird 01777 700 678 (wheelchair accessible taxi available) Hinchcliffes 01777 702 049 Shelleys 01777 700108 Target Taxis 01777 248948 (wheelchair accessible taxi available)

• Other transportation
  • Rail Replacement Services

    Rail Replacement Coaches leave from the front of the station.