Rayleigh Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis
  • First Class Lounge
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Saturday - 06:00 to 20:00
    Sunday - 08:10 to 19:30
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Customer Help Point Help point available on platform 1.
  • Helpline 1
  • Helpline Contact Details

    0800 028 28 78

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    This station has step free access to both platforms but not between platforms. Ramp access to the Southend platform via The Approach road, approximately 650 metres away or 7 minutes walk.

    This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

    Assistance meeting point is the ticket office.

    
    Coverage: partial Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    Driver only operated services. Mobile assistance teams operate within the area and can be available for booked assists. Customers wanting to turn up and go can do so when ticket office is open and staff will provide assistance as soon as possible. Booking is recommended

  • Helpline Open Note

    08:00 - 20:00

    
    

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets including accessible (radar key) toilets are located on platform 1. Toilets are available when the station is staffed

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Penalty Fares LE
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

• Ticketing Hours
  • Ticket Office Hours Saturday - 06:00 to 20:00
    Sunday - 08:10 to 19:30

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property 1
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room 1
  • Lost Property: URL https://www.greateranglia.co.uk/lost-property
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.58945508
  • Longitude 0.600638611

• Parking
  • Car Parking Details Parking 1:
    Email: [email protected]
    Phone number: 0345 050 7080
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 414
    Charges:
    Off-peak: £5.20
    PerHour: £1.00
    Daily: £6.30
    Weekly: £34.00
    Monthly: £145.00
    ThreeMonthly: £393.00
    Annual: £1,446.00
    Saturday: £4.20
    Sunday: £4.20
    Note:

    £12.00 Weekend fare (from 1000 Friday - 0400 Monday)

    £59.00 Flexi ticket

    
    
    Number Accessible Spaces: 3
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.ncp.co.uk
    
    Parking 2:
    Phone number: 0845 050 7080
    
    Operator Name: National Car Parks Ltd
    Name: Premium Bay
    Spaces: 23
    Charges:
    Annual: £1,785.00
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Rayleigh station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Location

    In car park

  • Note

    42 sheffield stand spaces and 68 2-tier rack spaces

  • Sheltered YES Yes
  • Spaces 110
  • Type
    Stands
    Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Local bus stops outside station. Rayleigh is a PlusBus location click here (http://www.plusbus.info/sites/default/files/pdfs/Rayleigh.pdf title=Rayleigh PlusBus Map ) to see the PlusBus map

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    Replacement transport stopat station entrance