Heaton Chapel Train Station

• NO Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines No
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 06:05 to 18:30
    Saturday - 07:00 to 18:30
    Sunday - 09:10 to 16:30
  • Accessible Taxis

    You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060

  • Booking Office Counter

    Ticket office staff make every effort to provide the assistance that disabled passengers require.

  • Helpline 1
  • Helpline Contact Details

    0800 138 5560 text relay 18001 0800 138 5560

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    No designated area is provided. Street set down only available.

  • Step Free Access
    • Category B Station
    • Scooter Friendly Station
    • Please note there are no tactile pavings at this station

    Services towards Manchester (platform 2) : From Heaton Moor Road, up 1 step into the ticket hall, turn right down 18 steps and then a further 25 steps onto the platform. When the ticket hall is closed use the entrance on Tatton Road North (30 paces from the junction of Heaton Moor Road) down a ramp (63 paces, 1:7 slope) onto the platform. Services towards Stockport (platform 1) : Either use the entrance at the junction of Heaton Moor Road and Edgerton Road North, through a 5ft wide gate and down 41 steps onto the platform, or level access is available 200 paces down Edgerton Road North from Heaton Moor Road along a ramp (26 paces, 1:7 slope) onto the platform

    To find our more about travelling around this station, please see the 360 map click here

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station

• Restrooms
  • Toilets No
  • Baby Change No

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note In the waiting shelter on the Manchester bound platform Accepts card payments only
  • Penalty Fares NT
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: No
    

    More information at www.northernrailway.co.uk/smart

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:30 to 13:00
    Saturday - 07:30 to 14:00
    Sunday - 09:00 to 16:30

• Subway/transit
  • Metro: Availability YES Yes
  • Metro: Note GMPTE 0161 228 7811

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property 1
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 08002006060
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Lost Property Number 08002006060
  • Staffing Level No

• Station Location & Directions
  • Latitude 53.42557835
  • Longitude -2.17904046

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Heaton Chapel station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability 1
  • Closed Circuit TV No
  • Location

    Platform 1 & 2

  • Note

    5 cycle lockers and 20 cycle stand parking spaces

  • Sheltered No
  • Spaces 25
  • Type
    Lockers
    Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note On both sides of Heaton Moor Road for buses to Manchester, Stockport or Reddish. Busline 0871 200 2233

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    Replacement transport to Stockport will call at the bus stop on Wellington Road North adjacent to Brook Road Replacement transport to Manchester will call at the bus stop on Wellington Road North by the junction with Claremont Avenue.