Ashurst New Forest Train Station

• NO Waiting room
• YES Ticket machine
• NO Toilet
• NO Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis
  • First Class Lounge
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff No
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Accesible Ticket Machine

    All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

  • Customer Help Point Customer Help points are located on every platform
  • Helpline 1
  • Helpline Contact Details

    0800 5282100

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets

    N/A

  • Step Free Access

    Step-free category B2 station. Some step-free access to all platforms - please check details. There is step-free access to Platform 1 (for trains to Southampton and London).

    Access to Platform 2 (for trains to Bournemouth) is either by stepped footbridge or via uneven gravel path (250m) from the council car park in Ashurst.

    Step-free route between platforms is approximately 900m.

    
    Coverage: partial Station
  • Step Free Access Coverage No Part of Station
  • Helpline Open Note

    24 hours a day, except Christmas Day and Boxing Day

    
    

• Restrooms
  • Toilets No
  • Baby Change No
  • Toilets Note

    N/A

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Platform 1 just inside entrance.
  • Penalty Fares SW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

• Subway/transit
  • Metro: Availability No

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property 1
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
  • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
  • Staffing Level No

• Station Location & Directions
  • Latitude 50.88984033
  • Longitude -1.526640531

• Parking
  • Car Parking Details

    Access to car park through the New Forest pub car park.

    
    Phone number: 0345 6000 650
    
    Name: Station Car Park
    Spaces: 16
    Free: true
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: No
    Cctv: Yes
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Ashurst New Forest station
  • Telephone: Usage Type Cards

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Note

    2 lockers and 20 cycle stand parking spaces

  • Sheltered YES Yes
  • Spaces 22
  • Type
    Lockers
    Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/ANF.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    To Southampton: Bus stop on Main A35 road opposite station entrance

    To Brockenhurst: Bus lay-by next to New Forest Hotel