Severn Tunnel Junction Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Accesible Ticket Machine

    The ticket machine takes debit and credit cards only.

  • Helpline YES Yes
  • Helpline Contact Details

    03333 211202

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    Set down and pick up in the station car park, adjacent to the station building.

  • Nearest Stations with Facilities NWP
  • Step Free Access

    Category B.

    Step free access to all platforms via a footbridge with ramps.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    5 Sheffield stands providing parking for up to ten bicycles are situated in a shelter to the east of the ticket office and adjacent to platform 4

  • Sheltered YES Yes
  • Spaces 10
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Severn Tunnel Junction station (http://btopenzone.hotspot-directory.com )

• Parking
  • Car Parking Details Parking 1:
    
    Operator Name: A P C O A
    Name: Severn Tunnel Junction Station Car Park
    Spaces: 114
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: https://www.apcoa.co.uk/tfwr
    
    Parking 2:
    

    Our Car Parks - Monmouthshire

    
    
    Address:
    Station Road
    Chepstow
    NP16 5PD
    
    Operator Name: Monmouthshire County Council
    Name: Severn Tunnel Junction - South Side
    Spaces: 168
    Charges:
    Daily: £3.00
    Note:

    Ten EV Charging Points are also available in this car park. Currently there is no direct access from the South Side Car Park to the rail station, and after parking you will need to walk back across the Station Road bridge and enter the station via the North Side main entrance. More information on charges can be found here Parking - Pay and Display - Monmouthshire

    
    
    Number Accessible Spaces: 10
    Accessible Spaces Note:

    As there currently there is no direct access from the South Side Car Park to the rail station, after parking you will need to go back across the Station Road bridge and enter the station via the North Side main entrance.

    
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    As there currently there is no direct access from the South Side Car Park to the rail station, after parking you will need to go back across the Station Road bridge and enter the station via the North Side main entrance.

    
    Cctv: No
    Open:
    Monday - Sunday - open 24h
    Url: https://www.monmouthshire.gov.uk/car-parks/parking/
    
    Parking 3:
    

    Our Car Parks - Monmouthshire

    
    
    Address:
    Station Road
    Chepstow
    NP16 5PD
    
    Operator Name: Monmouthshire County Council
    Name: Severn Tunnel Junction Car Park - Rogiet Playing Fields
    Spaces: 50
    Charges:
    Daily: £2.20
    Note:

    This car park has no marked out spaces. Access from it to the station is via a short section of road on a slight gradient, and then entry via the main station car park.

    More information on charges can be found here Parking - Pay and Display - Monmouthshire

    
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: No
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Url: https://www.monmouthshire.gov.uk/car-parks/parking/
    
    

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    The toilets are located behind the Ticket Office.

• Station Location & Directions
  • Latitude 51.58467107
  • Longitude -2.777903615

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: Transport for Wales
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreens
  • Lost Property Number 03333 211 202
  • Staffing Level YES Yes

• Subway/transit
  • Metro: Availability No

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:30 to 10:30

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection No
  • Ticket Machine YES Yes
  • Penalty Fares
    Train Operator: AW
    Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.

• Other transportation
  • Rail Replacement Services

    The rail replacement bus stop is in the station car park.