Rugby Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis
  • First Class Lounge
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate 1
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 05:00 to 02:00
    Saturday - 05:00 to 02:00
    Sunday - 07:45 to 01:45
  • Helpline
  • Helpline Contact Details

    08000 158 123 (08000 158 124 Textphone)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets

    An accessible toilet is available on platform 2 and 5, accessed using a RADAR key

  • Step Free Access

    Category A - This station has step-free access to all platforms / the platform

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Passenger Assist meeting point is the Ticket Office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

• Airport
  • Availability YES Yes
  • Note Nearest Birmingham International Airport

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/RUG.pdf)

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Location

    64 cycle spaces on Platform 2, 64 cycle spaces on Platform 4, a further 12 stands on the North end of Platform 2/4 and 16 cycle spaces outside Car Park 3 (Mutli-Story) a total of 156 spaces

  • Note

    Two Cycle Hubs with secure storage and repair facilities are available on Platforms 2/4, with a total of 194 spaces.  The cycle hub is open 0500-0200 Monday to Saturday and 0745-0145 Sunday.

    100 spaces per cycle hub (north and south ends platform 2/4)(200 spaces total)

    23 hoops on platform 4 (2 x cycles per hoop = 46 spaces)

    32 hoops on platform 2 (2 x cycles per hoop = 64 spaces)

    6 hoops between platforms 2/4 (2 x cycles per hoop = 12 spaces)8 hoops in car park 3 (2 x cycles per hoop = 16 spaces)

    Please ask station staff for more details.

  • Sheltered YES Yes
  • Spaces 350
  • Type
    Compounds
    Stands
    Racks

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Rugby station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Parking Details Parking 1:
    

    For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.

    Different rates apply to non rail users, please speak to a member of staff.

    
    
    Address:
    Multi Story Car Park
    Mill Road
    Rugby
    CV21 1PR
    
    Operator Name: Avanti West Coast
    Name: Station Car Park - Mill Road ( Multi- Story)
    Spaces: 535
    Charges:
    Daily: £10.00
    Monthly: £110.00
    ThreeMonthly: £308.00
    Annual: £950.00
    Saturday: £4.50
    Sunday: £4.50
    Note:

    For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website**.**

    Different rates apply to non rail users, please speak to a member of staff.

    
    
    Number Accessible Spaces: 12
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    Parking 2:
    

    For information how to get to the car park, visit the Avanti West Coast website.

    Different rates apply to non-rail users. Contact a member of staff for assistance.

    
    
    Address:
    Railway Terrace
    Rugby
    CV21 3HS
    
    Operator Name: Avanti West Coast
    Name: Station Car Park - Railway Terrace
    Spaces: 57
    Charges:
    Daily: £10.00
    Monthly: £110.00
    ThreeMonthly: £308.00
    Annual: £950.00
    Saturday: £4.50
    Sunday: £4.50
    Note:

    For information, visit the Avanti West Coast website.

    Different rates apply to non-rail users, please contact a member of staff for assistance.

    
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: https://www.avantiwestcoast.co.uk/destinations/parking
    
    Parking 3:
    

    For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.

    Different rates apply to non rail users, please speak to a member of staff.

    
    
    Address:
    Rugby Car Park - Murray Road
    Murray Road
    Rugby
    CV21 3JU
    
    Operator Name: Avanti West Coast
    Name: Station Car Park - Murray Road
    Spaces: 131
    Charges:
    Daily: £10.00
    Monthly: £110.00
    ThreeMonthly: £308.00
    Annual: £950.00
    Saturday: £4.50
    Sunday: £4.50
    Note:

     For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website**.**

     Different rates apply to non rail users, please speak to a member of staff.

    
    
    Number Accessible Spaces: 16
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    Toilets available on Platform 2 and 5.

    Toilet opening hours:

    Monday to Friday:          5am to 2am

    Saturday:           5am to 2am

    Sunday: 7:45am to 1:45am

• Station Location & Directions
  • Latitude 52.37910798
  • Longitude -1.250477907

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property 1
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property
    Operator Name: Avanti West Coast Lost Property
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Monday - Saturday 05:00 - 01:00 Sunday 08:00 - 01:00. Available from the Customer Information point located on platform 2.
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:45 to 20:00
    Saturday - 05:45 to 20:00
    Sunday - 08:10 to 19:50

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Ticket machines can be found in the booking hall.
  • Penalty Fares VT
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase

• Other transportation
  • Rail Replacement Services

    Rail replacement coach services can be found at the front of the station,out towards the right hand side near to the short stay car park by the bus garage.