Birmingham International Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis
  • First Class Lounge 1
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate 1
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Sunday - 07:30 to 02:00
    Saturday - 05:30 to 02:00
  • Helpline
  • Helpline Contact Details

    08000 158 123 (08000 158 124 Textphone)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets

    The accessible toilets are located on the Concourse. There is a Changing Places toilet on the station concourse, accessed using a RADAR key

  • Step Free Access

    Category A - This station has step-free access to all platforms / the platform

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    The Passenger Assistance meeting point is past the ticket gates on the concourse. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

• Airport
  • Availability YES Yes
  • Note line-height: 22.4px;Birmingham International Station is directly connected to Birmingham Airport by the free Air-Rail Link monorail system.  The Air-Rail Link take two minutes to get to the airport and operates between 05:15 and 02 line-height: 22.4px;:00 daily. 

• Alternative Station Code
  • National Location Code BHI
  • Sixteen Character Name BIRMINGHAM INTL

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/BHI.pdf)

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note line-height: 17.024px;Brompton Bike Hire is available at the station.  They have two tariffs to chose from; frequent and leisure.  Each has an annual membership fee and a daily hire charge.  Please  click here (https://www.bromptonbikehire.com/docks/3134-birmingham-international line-height: 17.024px;) line-height: 17.024px; for more information.
  • Location

    18 cycle stands plus a cycling compound with 27 spaces available at the front of the station (please see staff for more information)

  • Note

    4 x hoops under NEC link by bus stands (2 x cycles per hoop = 8 spaces)

    10 stands in shelter short stay car park

    Cycling compound with 27 spaces available at the front of the station

  • Sheltered YES Yes
  • Spaces 45
  • Type
    Compounds
    Stands
    Racks

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Other amenities
  • Tourist Information Office No
  • Waiting Room YES Yes
  • Waiting Room Note

    Seating available on all platforms. Waiting rooms available on all platforms apart from Platform 1.

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

    Rail replacement coach services can be found at the front of the station opposite the entrance to the long stay car park.

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Birmingham International station (http://btwifi.com/find)
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Parking Details

    For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.

    Different rates apply to non rail users, please speak to a member of staff.

    
    
    Address:
    Stationlink Road
    Bickenhill Lane
    Solihull
    B40 1PA
    
    Operator Name: Avanti West Coast
    Name: Station Car Park
    Spaces: 2124
    Charges:
    Daily: £12.50
    Monthly: £132.00
    ThreeMonthly: £374.00
    Annual: £1,200.00
    Saturday: £9.50
    Sunday: £9.50
    Note:

    For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.

    Different rates apply to non rail users, please speak to a member of staff.

    
    
    Number Accessible Spaces: 24
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Priority Lounge Information
  • First Class Lounge: Note

    Located

    Up the stairs from the platforms, lift available

    Tickets Accepted

     Avanti West Coast Business, First Open or Advance First tickets. You can only enter the lounge on the travel date shown on your ticket.

    Facilities

    Dedicated business areas are fully equipped with desks, power points and screens with updated train information.

     Refreshments

    Tea, coffee, soft drinks.

    Wi-Fi

    Wi-Fi is available

    Showers

    No showers are available

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The accessible toilets are located on the Concourse. There is a Changing Places toilet on the station concourse, accessed using a RADAR key

• Station Location & Directions
  • Latitude 52.45081461
  • Longitude -1.725863394

• Station Seating Areas
  • First Class Lounge Hours Monday - Friday - 05:30 to 20:00
    Saturday - 08:00 to 18:00
    Sunday - 10:00 to 18:00

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property 1
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property
    Operator Name: Avanti West Coast Lost Property
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Except Christmas Day & Boxing Day
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level YES Yes

• Subway/transit
  • Metro: Availability No

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:40 to 21:00
    Saturday - 06:15 to 21:00
    Sunday - 08:15 to 21:00

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note  Ticket Machines can be found in the main Booking Hall area.
  • Penalty Fares VT
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase

• Taxi Information
  • Availability YES Yes
  • Note Outside the station entrance