Ascot (Berks) Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis
  • First Class Lounge
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 05:45 to 00:00
    Saturday - 05:45 to 00:00
    Sunday - 08:00 to 20:00
  • Accessible Taxis

    Accessible taxis are located outside the main station building.

  • Accesible Ticket Machine

    All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

  • Customer Help Point Customer Help points are located on every platform
  • Helpline 1
  • Helpline Contact Details

    0800 5282100

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    Step-free category B1 Station. Level access to Platform 1. Lifts to all other platforms. Step-free access is only available from the main entrance. From the subway entrance on the south side, access to all platforms is via steps only.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Helpline Open Note

    24 hours a day, except Christmas Day and Boxing Day

    
    

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/ACT.pdf)

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Location

    Platform 1 - Barrier Pass Required

  • Note

    Until further notice, the secure cycle compound is not in use.

  • Sheltered YES Yes
  • Spaces 44
  • Type Racks

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No

• Parking
  • Car Parking Details
    Name: Ascot Car Park
    Spaces: 160
    Charges:
    Off-peak: £4.90
    PerHour: £1.60
    Daily: £9.90
    Weekly: £39.50
    Monthly: £139.30
    ThreeMonthly: £4,179.00
    Annual: £1,393.00
    Saturday: £4.90
    Sunday: £4.90
    Note:

    RingGo code 77476.

    Bank Holiday £4.90.

    Off-Peak from 1200 Monday to Friday.

    Weekend ticket available from 0001 Friday until 0359 Tuesday £14.70.

    
    
    Number Accessible Spaces: 6
    Accessible Spaces Note:

    Parking is chargeable for all vehicles.

    
    Accessible Car Park Equipment: No
    Cctv: Yes
    

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    The toilets are located in the Booking Hall on Platform 1. The National key toilets are located in the Booking Hall on Platform 1. The toilet facilities are only available during Ticket Office opening hours.

• Station Location & Directions
  • Latitude 51.40624634
  • Longitude -0.675830536

• Station Information
  • ATM YES Yes
  • Baby Change No
  • Bureau De Change No
  • Lost Property 1
  • Post Box YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
  • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 19:00
    Saturday - 07:00 to 19:00
    Sunday - 08:10 to 17:40

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Near station entrance and in booking hall
  • Penalty Fares SW
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Ascot ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

• Other transportation
  • Rail Replacement Services

    Station car park off Station Hill (A330)