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Throughout April 2012 and particularly at weekends, Network Rail is undertaking engineering work on various sections of the lines between the north of England and London. This means all trains running on the affected routes will be disrupted in some way. This might only involve slightly retimed services, but in some cases could involve Grand Central passengers changing trains at Peterborough or Doncaster, with longer than normal journey times. All the details, including amended timetables are available to view and download here. We urge those of you whoa re intending to travel during April to visit this page to check the details before you travel. This disruption will also affect passengers who use other rail companies including East Coast to travel to and from London during April.
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If you'd like to get in touch with Grand Central with comments or queries, we'd love to hear from you. Our Complaint Handling Procedure and Passenger Charter set out how we aim to respond to your feedback and the response you should expect from us. |