Site map

List of pages

• Home
  • Tickets & timetables
    • Train fares
      • Anytime
      • Off-peak
      • Great value Advance fares
      • Business travel
      • Kids
    • Upgrades and discounts
      • Railcards
      • Weekend upgrades
      • Group bookings
      • Frequent travellers
      • How to find cheap fares
    • Train timetables
      • North East and Yorkshire timetable
      • West Yorkshire and Doncaster timetable
    • Routes
    • Connections
      • PLUSBUS
      • Travelling with Arriva buses
  • Travel updates
    • Planned timetable changes
    • All travel updates
  • Travel tools
    • Our mobile site
  • Special offers
    • Places to go
      • Sunderland and the North East
        • Herrington Country Park
        • Roker and Seaburn beaches
        • Bowes Railway
        • Northern Gallery for Contemporary Art
        • Fulwell Windmill
        • Silksworth Sports Complex
        • Sunderland Climbing Wall
        • Monkwearmouth Station Museum
        • Sunderland Museum and Winter Gardens
        • Arts Centre Washington
        • The Hartlepool Maritime Experience Hartlepool
        • The National Glass Centre
      • James Herriot Country
        • 2 for 1 entry at The World of James Herriot
        • The Wensleydale Railway
        • Visit award-winning food shop Lewis & Cooper
      • Brontë Country
        • 10% off shows at Square Chapel Centre for the Arts Halifax
        • Brontë Parsonage Museum
        • The Piece Hall
        • The Cooking School at Dean Clough
        • Eureka! The National Children's Museum
        • The National Media Museum, Bradford
        • Keighley and Worth Valley Steam Railway
      • West Yorkshire
        • Free A Walk with Ashley brochure
        • Free Essential Sculpture Guide at the Yorkshire Sculpture Park
        • The Mary Towneley cycle and walking loop
        • The Hepworth Gallery
      • York and North Yorkshire
        • 2 for 1 entry at Newby Hall & Gardens
        • Kids go free at Jorvik
        • Kids go free at DIG
        • Enjoy a great day out at the National Railway Museum
        • Visit York for less with Grand Central and the York Pass
        • 2 for 1 entry at the York Dungeon
      • Doncaster and South Yorkshire
        • A winning day out at Doncaster Races
      • London
        • 2FOR1 entry to top London Attractions
    • Hotels and packages
      • All inclusive cycle and rail breaks in York
      • Special rates for Grand Central passengers at the Grange Hotel, York
      • Special rates at the Shaftesbury Hotel group
  • Customer service
    • Contact us
    • Getting a refund
    • Travel assistance
      • Disabled person's protection policy
    • Register with us
    • Our trains
    • Stations
      • Bradford Interchange
      • Brighouse
      • Doncaster
      • Eaglescliffe
      • Halifax
      • Hartlepool
      • London Kings Cross
      • Mirfield
      • Northallerton
      • Pontefract Monkhill
      • Sunderland
      • Thirsk
      • Wakefield Kirkgate
      • York
      • A to Z
    • First class
    • Food and drink
    • Luggage
    • Cyclists
    • Lost property
    • Free on-board WiFi
    • FAQs
      • Ticket and travel information
        • What does a London Day Travelcard entitle me to?
        • How do I register and book online if I live outside the UK?
        • Is tube travel included in the cost of the ticket?
        • What child fares are available?
        • Assistance for disabled passengers
        • Can I purchase a ticket for the London Underground online?
        • At what times can I use the Peak and Off-Peak Day Travelcards?
        • How far in advance can I purchase a train ticket?
        • What are the benefits of having a National railcard?
        • What times are Off-Peak and Super Off-Peak tickets valid?
        • More information about GroupSave discounts
        • How do I reserve a seat?
        • Do I have enough time to transfer between trains?
        • How do I know a booking was successful?
        • Is the ticket prices quoted for all travellers?
        • Can I take a break in my journey?
        • What trains can I use my ticket on?
        • Regional Railcards
        • Highland Railcard
        • Jobcentre Plus Discount Card
        • Cambrian Lines Railcard
        • Cotswold Line Railcard
        • Dales Railcard
        • Devon and Cornwall Railcard
        • Esk Valley Railcard
        • Heart of Wales Line Railcard
        • Pembrokeshire Railcard
        • Valleys Senior Railcard
        • Valleys Student Railcard
        • Scottish Youth Railcard
        • What types of tickets are there?
        • Why are the train times on my Underground ticket incorrect?
        • Why are my reserved seats not grouped together?
        • Can I decide the date for my One Day Travelcard?
        • Can you quote a ticket price by email?
        • Can you quote a ticket price by email? (1)
        • How do I contact one of the other train companies?
        • I have lost my ticket what should I do?
      • Ticket delivery/collection
        • Can I change the delivery method of a booking?
        • Can I buy a ticket for someone else?
        • Can I cancel a ticket before I have received it?
        • Can I have my tickets delivered to a different address?
        • How quickly after making a booking can I collect my Self Service Tickets?
        • Can I collect my tickets from any Self Service Ticket Machine?
        • How do I collect my tickets from a Self Service Ticket Machine?
        • What should I do if I have not received my booking confirmation?
        • What ticket delivery options are available?
        • Where can I find my Ticket Collection Reference?
        • How do I know if a railcard discount has been included in the fare?
        • What should I do if I have not received my tickets?
        • Can I pay for a ticket for someone else if I am not travelling?
        • What should I do if there is a problem collecting my tickets from a Self Service Ticket Machine?
        • What if no one was in to sign for the special delivery tickets?
        • Do I get a receipt for the tickets I purchased?
        • Next Day Delivery - What you need to know
      • Getting a refund
        • Can I refund a Print Your Own e-ticket?
        • After what period of time can I claim a refund?
      • Change my journey/ticket
        • When I change the date and time of an Advance ticket, which tickets can I choose?
      • Print at Home tickets
        • How do I report a problem with the website?
        • How do I use an e-ticket?
        • Five things to know about Print Your Own e-tickets
        • How do I print the e-ticket from ‘My Account’?
        • What sort of printer do I need to print an e-ticket?
        • What do I need to print an e-ticket?
        • I've bought a ticket and selected Print Your Own e-ticket, how do I print it?
        • What do I do if I have lost the ticket that I printed myself - my Print Your Own e-ticket?
        • I’m having trouble printing my e-ticket?
      • Web assistance
        • Password FAQs
        • What is Verified by Visa?
        • Why is my credit/debit card being rejected?
        • What is Mastercard SecureCode?
        • How do I pay online with a maestro card?
        • Are my card details secure when making a payment on your site?
        • What Debit/Credit cards can be used?
        • How do I edit my personal details on your site?
        • Where can I access My Account?
        • Why is my UK address not recognised?
  • About us
    • About Grand Central
    • Arriva
    • News & press
      • Special hotel offers at the Halifax Food and Drink festival
    • Filming