Book tickets for travel up to and including:
Visit our service disruptions page to stay up to date with any issues we are having. Please check our planned alterations page for more information on weekend engineering works such as the exact timings of your service. If you are travelling on London Underground, check TfL's planned journey alterations before you travel.
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Refunds If you decide not to use your ticket to make all or part of your intended journey then you may be eligible for a refund. To obtain a refund all tickets must be returned to the place of purchase. If you purchased your tickets from the Grand Central website they should be posted to: Grand Central Ticket Refunds Tickets must be returned within 28 days of their expiry date. You may be required to pay an administration fee.
Compensation We want every journey you make with Grand Central to be an enjoyable one, however, we do recognise that on occasions events can impact a journey, causing inconvenience to you. Any claims should be sent direct to Grand Central Railway Company either by:
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