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London Kings Cross station

Managed by: NR

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Kings Cross Station

Euston Road

N1 9AL

Ticket buying and collectionInformation
Ticket office opening hours
Monday to Friday: 05:00 to 01:36
Saturday: 05:00 to 00:36
Sunday: 05:30 to 01:36
Self service ticket machinesYes
Collection of pre-purchased ticketsYes
Get Oyster card hereNo
Top up Oyster pay as you go hereYes
Use Oyster pay as you go hereYes
Oyster informationOyster transactions only available from self service ticket machines operated by Great Northern
London Fare ZoneZone 1
General services informationInformation
London Kings Cross station Customer services

Help is available at the Rail Information Point in the centre of the Main Concourse.

Left luggageYes
Lost property (at the station) Yes
British Transport Police0800 40 50 40
Station facilitiesInformation
First Class lounge Yes
Seating area

Available throughout the station.

Waiting rooms Yes
Refreshment facilitiesYes
Baby changingYes
Pay phoneYes
Public Wi-FiYes
Post boxNo
Tourist information officeNo
Bureau de changeYes

It is preferred if assistance is booked 24hours in advance please by using the following numbers of your relevant train operator:

Virgin Trains East Coast - 03457 225 225 [Option 3 then Option 4]  textphone 0800 975 1052 or you can email Monday - Saturday 08:00-20:00, Sunday 10:00-20:00  

Hull Trains - FREEPHONE 0800 316 1323 or use the booking form on the Hull Trains website

Grand Central - 08440 8110 072 

Great Northern - 0800 058 2844

Help is available at the Rail Information Point in the centre of the Main Concourse. Disability assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Kings Cross Information Point in the centre of the Main Concourse, station help points or from any member of staff.

Customer help pointsYes
Staff help Yes
Accessible ticket machinesYes
Accessible ticket office counterNo
Induction loopYes
Ramp for train accessYes
Accessible taxis

Accessible taxis are located at the taxi rank situated on Pancras Road just outside of the station. The taxi rank is located outside the station on Pancras Road. There is a help point at the taxi rank that can be used to request disability assistance. All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair.

Accessible public pay phonesPublic telephones are available near the Euston Road entrance of the station.
National key toiletsYes
Step free access coverage Whole Station
Impaired mobility set downYes
Disabled parking

There are 3 disabled spaces with 1 hour parking outside Kings Cross station on Pancras road. There is a help point here that can be used to request disability assistance from these spaces.

WheelchairsDuring station opening hours
Transport linksInformation
Cycle storage availability
  • Spaces: 204
  • Sheltered: yes
  • CCTV: Yes
Car park Yes
Taxi rankYes
Bus servicesYes