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What facilities do the stations have?

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Hartlepool station

Managed by: NT

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Station Approach

Station Road


TS24 7ED


Ticket buying and collectionInformation
Ticket office opening hours
Monday to Friday: 07:25 to 18:00
Saturday: 07:25 to 18:00
Self service ticket machinesNo
Collection of pre-purchased ticketsYes
General services informationInformation
Hartlepool station Customer services No
Left luggage No
Lost property (at the station) Yes
British Transport Police0800 40 50 40
Station facilitiesInformation
First Class lounge No
Seating area No
Waiting roomsYes
Trolleys No
Refreshment facilities No
Baby changing No
Pay phoneYes
Public Wi-FiNo
Post box No
Tourist information officeNo
Cashpoint Yes
Bureau de change No
Shops No
Helpline No
Customer help pointsNo
Staff help Yes
Accessible ticket machinesNo
Accessible ticket office counterNo
Induction loopYes
Ramp for train accessYes
Accessible taxisNo
Accessible public pay phonesNo
National key toiletsNo
Step free access coverage Yes
Impaired mobility set downYes
Disabled parking No
Accessible car park equipmentNo
Transport linksInformation
Cycle storage availability
  • Spaces: 8
  • Sheltered: no
  • CCTV: No
Car park No
Taxi rank No
Bus servicesYes