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Saturday 21 April 2012
Visit our service disruptions page to stay up to date with any issues we are having. Please check our planned alterations page for more information on weekend engineering works such as the exact timings of your service. If you are travelling on London Underground, check TfL's planned journey alterations before you travel. 5 February - West Riding Route Due to a technical issue the 07.55 Bradford Interchange to London Kings Cross is not shown as amended. Please click here for amended the times. This service will be unable to call to at Halifax, Brighouse and Mirfield. A Rail Replacement Bus Service will be in operation, however due to this technical issue the correct times have not been displayed. The Rail Replacement Bus Service will depart from Halifax, Brighouse and Mirfield earlier than advertised currently. Click here for the correct times. If you have a reservation from Halifax, Brighouse and Mirfield your reservation will still stand and will be available when you board the train at Wakefield Kirkgate.
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Useful Contacts
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If you have a comment about Grand Central our Complaint Handling Procedure and Passenger Charter set out how we aim to deal with your feedback and the response you should expect from us. Buy your ticket0844 811 0071 or buy online Customer Services
Changing your ticketFor tickets bought on the Grand Central website, please call 0871 244 0216. Tickets bought from station ticket offices must be returned to the place of purchase and changed there. Social MediaBecome a fan of Grand Central on Facebook. Lost propertyFor trains travelling towards Sunderland or Bradford, please contact Northern Rail's Lost Property office on 0845 00 00 125 . For trains travelling towards London, please contact King's Cross Lost Property Office on 0207 837 4334. Other useful numbers
Passenger FocusPassenger Focus is an independent consumer watchdog aiming to get the best deal for passengers. If you are unhappy with any aspect of our service, or our response to your comments you may contact Passenger Focus.
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