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Book tickets for travel up to and including:
Saturday 28 April 2012
Visit our service disruptions page to stay up to date with any issues we are having. Please check our planned alterations page for more information on weekend engineering works such as the exact timings of your service. If you are travelling on London Underground, check TfL's planned journey alterations before you travel. Are you travelling this coming weekend 25/26 Feb? Please be aware that the East Coast Main Line is part closed on Saturday & Sunday between Doncaster and Newark for track renewal work. In common with all other Operators on that section of the route, our services are subject to cancellation, diversion &/or retiming with longer journey times so please check your travel plans before you set off. |
Useful Contacts
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If you have a comment about Grand Central our Complaint Handling Procedure and Passenger Charter set out how we aim to deal with your feedback and the response you should expect from us. Buy your ticket0844 811 0071 or buy online Customer Services
Changing your ticketFor tickets bought on the Grand Central website, please call 0871 244 0216. Tickets bought from station ticket offices must be returned to the place of purchase and changed there. Social MediaBecome a fan of Grand Central on Facebook. Lost propertyFor trains travelling towards Sunderland or Bradford, please contact Northern Rail's Lost Property office on 0845 00 00 125 . For trains travelling towards London, please contact King's Cross Lost Property Office on 0207 837 4334. Other useful numbers
Passenger FocusPassenger Focus is an independent consumer watchdog aiming to get the best deal for passengers. If you are unhappy with any aspect of our service, or our response to your comments you may contact Passenger Focus.
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